Service providers have access to components like Provider Dashboard, Organization, Resource Pools, and Provider VDCs . They can create users and give them access to an organization. Service providers can also import the user account information that resides on another machine. To do this, the service providers must define the criteria used to import the user accounts from the source machine as an Active Directory user or an OpenLDAP user.

You can provide access to metering and billing information to a Tenant through vCloud Director or by directly logging into Tenant App. To provide access through vCloud Director, see Configure vCloud Director Tenant UI.