Known troubleshooting information can help you to diagnose and correct problems with the Management Pack for AWS.

Review the log files for your Amazon Web Services instance for error messages as a starting point for troubleshooting issues. Review the collector.log file at %ALIVE_BASE%/user/log/ for information about Management Pack for AWS test, describe, and discover operations. Review the AmazonAWSAdapter_[adapter_instance_id].log file at %ALIVE_BASE%/user/log/adapters/AmazonAWSAdapter/ on the analytics virtual machine for information about collect and configure operations.