The Management Pack for VMware Integrated OpenStack provides the following predefined alert definitions for the Neutron Controller Service object type.

Table 1. Neutron Controller Service Alert Definitions
Alert Name Alert Description Symptom Recommendations Impact Severity
The neutron-server service is unavailable The neutron-server service is currently unavailable, and may be down. Self Metric: Neutron-Server Process Metrics|AVAILABILITY|Resource Availability < 100
  1. Restart the neutron-server service.
  2. Check the log files for more information about what caused the failure.
Health Critical
Neutron-DHCP-agent service is unavailable The neutron-dhcp-agent service is currently unavailable, and may be down. Self Metric: Neutron-Dhcp-Agent Process Metrics|AVAILABILITY|

Resource Availability < 100

  1. Restart the neutron-dhcp-agent service.
  2. Check the log files for more information about what caused the failure.
  3. Verify that the End Point Operations agent is running on the controller.
Health Critical
Neutron-l3-agent service is unavailable The neutron-l3-agent service is currently unavailable, and may be down Self Metric: Neutron-L3-Agent Process Metrics|AVAILABILITY|Resource Availability < 100
  1. Restart the neutron-l3-agent service.
  2. Check the log files for more information about what caused the failure.
  3. Verify that the End Point Operations agent is running on the controller.
Health Critical
Neutron-metadata-agent service is unavailable The neutron-metadata-agent service is currently unavailable, and may be down Self Metric: Neutron-Metadata-Agent Process Metrics|AVAILABILITY|Resource Availability < 100
  1. Restart the neutron-metadata-agent service.
  2. Check the log files for more information about what caused the failure.
  3. Verify that the End Point Operations agent is running on the controller.
Health Critical
Neutron-lbaas-agent service is unavailable The neutron-lbaas-agent service is currently unavailable, and may be down Self Metric: Neutron-Lbaas-Agent Process Metrics|AVAILABILITY|Resource Availability < 100
  1. Restart the neutron-lbaas-agent service.
  2. Check the log files for more information about what caused the failure.
  3. Verify that the End Point Operations agent is running on the controller.
Health Critical
Neutron-openvswitch-agent service is unavailable The neutron-openvswitch-agent service is currently unavailable, and may be down Self Metric: Neutron-Openvswitch-Agent Process Metrics|AVAILABILITY|Resource Availability < 100
  1. Restart the neutron-openvswitch-agent service.
  2. Check the log files for more information about what caused the failure.
  3. Verify that the End Point Operations agent is running on the controller.
Health Critical