Alert definitions are combinations of symptoms and recommendations that identify problem areas in your environment and generate alerts on which you can act. Symptom and alert definitions are defined for vCloud Director objects. The alerts are based on the risk or health of a certain percentage of child objects.

Table 1. Alert Definitions
Alert Name Object Type Symptom Impact Severity Recommendation
Cloud cell is not available Cloud cell

General|Status = 0

Availability Critical
  • Verify the application and system event log details.
  • Restart the affected service, daemon, or server.
  • Ensure that the vCloud Director services are available.
Organization Deployed VM is approaching quota Organization

General|Number of Running VMs/General|Deployed VM Quota < 75%

Capacity Warning
  • Increase the deployment quota for the virtual machine.
  • Power off idle virtual machines.
Organization Deployed VM is approaching quota Organization

General|Number of Running VMs/General|Deployed VM Quota < 85%

Capacity Immediate
  • Increase the deployment quota for the virtual machine.
  • Power off idle virtual machines.
Organization Deployed VM is approaching quota Organization

General|Number of Running VMs/General|Deployed VM Quota < 95%

Capacity Critical
  • Increase the deployment quota for the virtual machine.
  • Power off idle virtual machines.
Organization VDC CPU usage reserved is nearing capacity Organization VDC

Org vDC|CPU Usage|Reserved (%) > 80%

Capacity Warning
  • Decrease the CPU reservations on the Organisation VDC object type.
  • Add more CPU resources to the Organisation VDC object type.
Organization VDC CPU usage reserved is nearing capacity Organization VDC

Org vDC|CPU Usage|Reserved (%) > 90%

Capacity Immediate
  • Decrease the CPU reservations on the Organisation VDC object type.
  • Add more CPU resources to the Organisation VDC object type.
Organization VDC CPU usage reserved is nearing capacity Organization VDC

Org vDC|CPU Usage|Reserved (%) > 95%

Capacity Critical
  • Decrease the CPU reservations on the Organisation VDC object type.
  • Add more CPU resources to the Organisation VDC object type.
Organization VDC memory usage reserved is nearing capacity Organization VDC

Org vDC|MemoryUsage|Reserved (%) > 80%

Capacity Warning
  • Decrease the memory reservations on the Organisation VDC object type.
  • Add more memory resources to the Organisation VDC object type.
Organization VDC memory usage reserved is nearing capacity Organization VDC

Org vDC|MemoryUsage|Reserved (%) > 90%

Capacity Immediate
  • Decrease the memory reservations on the Organisation VDC object type.
  • Add more memory resources to the Organisation VDC object type.
Organization VDC memory usage reserved is nearing capacity Organization VDC

Org vDC|MemoryUsage|Reserved (%) > 95%

Capacity Critical
  • Decrease the memory reservations on the Organisation VDC object.
  • Add more memory resources to the Organisation VDC object.
Organization VDC has high CPU workload Organization VDC

General|Allocation Model = 2 OR 3 AND

CPU Usage|Used (%) > 80%

Performance Warning
  • Migrate virtual machines to a different virtual data center.
  • Power off unused virtual machines.
Organization VDC has high CPU workload Organization VDC

General|Allocation Model = 2 OR 3 AND

CPU Usage|Used (%) > 90%

Performance Immediate
  • Migrate virtual machines to a different virtual data center.
  • Power off unused virtual machines.
Organization VDC has high CPU workload Organization VDC

General|Allocation Model = 2 OR 3 AND

CPU Usage|Used (%) > 95%

Performance Critical
  • Migrate virtual machines to a different virtual data center.
  • Power off unused virtual machines.
Organization VDC has high memory workload Organization VDC

General|Allocation Model = 2 OR 3 AND

Memory|Used (%) > 80%

Performance Warning
  • Migrate virtual machines to a different virtual center.
  • Power off unused virtual machines.
Organization VDC has high memory workload Organization VDC

General|Allocation Model = 2 OR 3 AND

Memory|Used (%) > 90%

Performance Immediate
  • Migrate virtual machines to a different virtual data center.
  • Power off unused virtual machines.
Organization VDC has high memory workload Organization VDC

General|Allocation Model = 2 OR 3 AND

Memory|Used (%) > 95%

Performance Critical
  • Migrate virtual machines to a different virtual data center.
  • Power off unused virtual machines.
Organization VDC is running out of available networks Organization VDC

Network|Available Networks < 1

Capacity Critical
  • Remove unused networks from the Organization VDC object type.
  • Request additional network from the provider.
Organization VDC is running out of storage space Organization VDC

Storage|General|Used (%) > 80%

Capacity Warning
  • Remove unused virtual machines or templates.
  • Request additional storage.
Organization VDC is running out of storage space Organization VDC

Storage|General|Used (%) > 90%

Capacity Immediate
  • Remove unused virtual machines or templates.
  • Request additional storage.
Organization VDC is running out of storage space Organization VDC

Storage|General|Used (%) > 95%

Capacity Critical
  • Remove unused virtual machines or templates.
  • Request additional storage.
Provider VDC is not available Provider VDC

General|Enabled=0 OR

General|Status=0

Availability Critical
  • Ensure the virtual data center is enabled in vCloud Director.
  • Enable the virtual data center in vCloud Director if the virtual data center is not enabled.
Provider VDC has unexpected high CPU workload Provider VDC

CPU Usage|Used (%) > Dynamic Threshold AND

CPU Usage|Used (%) > 80%

Performance Warning
  • Migrate virtual machines to a different virtual data center.
  • Power off unused virtual machines.
Provider VDC has unexpected high CPU workload Provider VDC

CPU Usage|Used (%) > Dynamic Threshold AND

CPU Usage|Used (%) > 90%

Performance Immediate
  • Migrate virtual machines to a different virtual data center.
  • Power off unused virtual machines.
Provider VDC has high CPU workload Provider VDC

CPU Usage|Used (%) > 80%

Performance Warning
  • Migrate virtual machines to a different virtual data center.
  • Power off unused virtual machines.
Provider VDC has high CPU workload Provider VDC

CPU Usage|Used (%) > 90%

Performance Immediate
  • Migrate virtual machines to a different virtual data center.
  • Power off unused virtual machines.
Provider VDC has high CPU workload Provider VDC

CPU Usage|Used (%) > 95%

Performance Critical
  • Migrate virtual machines to a different virtual data center.
  • Power off unused virtual machines.
Provider VDC has high memory workload Provider VDC

Memory|Used (%) > 80%

Performance Warning
  • Migrate virtual machines to a different virtual data center.
  • Power off unused virtual machines.
Provider VDC has high memory workload Provider VDC

Memory|Used (%) > 90%

Performance Immediate
  • Migrate virtual machines to a different virtual data center.
  • Power off unused virtual machines.
Provider VDC has high memory workload Provider VDC

Storage|General|Used (%) > 80%

Capacity Warning
  • Remove unused virtual machines or templates.
  • Request additional storage.
Provider VDC is running out of storage space Provider VDC

Storage| General| Used (%) > 90%

Capacity Immediate
  • Remove unused virtual machines or templates.
  • Request additional storage.
Provider VDC is running out of storage space Provider VDC

Storage| General| Used (%) > 95%

Capacity Critical
  • Remove unused virtual machines or templates.
  • Request additional storage.
Provider VDC storage policy is running out of storage space Provider VDC Storage Policy

Storage|Used (%) > 80%

Capacity Warning
  • Remove unused virtual machines or templates.
  • Request additional storage.
Provider VDC storage policy is running out of storage space Provider VDC Storage Policy

Storage|Used (%) > 90%

Capacity Immediate
  • Remove unused virtual machines or templates.
  • Request additional storage.
Provider VDC storage policy is running out of storage space Provider VDC Storage Policy

Storage|Used (%) > 95%

Capacity Critical
  • Remove unused virtual machines or templates.
  • Request additional storage.
vCloud datastore is running out of disk space vCloud Datastore

General|Status = 1 AND

Storage|Used (%) > 80%

Capacity Warning
  • Add more capacity to the datastore.
  • Change the storage policy for some virtual machines to migrate to a different datastore.
  • Delete unused snapshots of virtual machines.
  • Delete any unused templates of the datastore.
vCloud datastore is running out of disk space vCloud Datastore

General|Status = 1 AND

Storage|Used (%) > 95%

Capacity Critical
  • Add more capacity to the datastore.
  • Change storage policy for some virtual machines to migrate to a different datstore.
  • Delete unused snapshots of virtual machines.
  • Delete any unused templates in the datastore.
vCloud host is not available vCloud Host

General|Available = 0 OR

General|Enabled = 0 OR

General|Ready = 0 OR

General|Status = 0

Availability Warning
  • Check the application and system event log details.
  • Take the host out of maintenance mode.
  • Prepare the host.
vCloud network pool is running out of networks vCloud Network Pool

Network|Network Pool|Used (%) > 80%

Capacity Warning
  • Increase the network pool size.
  • Add additional network to the network pool. .
vCloud network pool is running out of networks vCloud Network Pool

Network|Network Pool|Used (%) > 90%

Capacity Immediate
  • Increase the network pool size.
  • Add additional network.
vCloud network pool is running out of networks vCloud Network Pool

Network|Network Pool|Used (%) > 75%

Capacity Critical
  • Increase the network pool size.
  • Add additional network.
vCloud vCenter is not available vCloud vCenter

General|Chain Length > 5

Availability Critical
  • Check the application and system event log details.
  • Restart the affected service, daemon, or server.
vCloud Virtual Machine snapshot chain length is getting high vCloud Virtual Machine

General|Chain Length > 15

Configuration Immediate
  • Remove the virtual machine snapshots .
  • Consolidate the virtual machines.
vCloud virtual machine snapshot chain length is getting high vCloud Virtual Machine

General|Chain Length > 25

Configuration Critical
  • Remove the snapshots.
  • Consolidate virtual machine.
vCloud virtual machine has large disk snapshots vCloud Virtual Machine

General|Snapshot Size (GB) > 1

Configuration Warning
  • Remove the snapshots.
  • Consolidate the virtual machine.
Organization VDC network is running out of IP addresses Organization VDC Network

Network|Network Pool |Used (%) > 80%

Capacity Warning
  • Remove unused virtual machines or templates.
  • Request additional IP addresses.
Organization VDC network is running out of IP addresses Organization VDC Network

Network|Network Pool |Used (%) > 90%

Capacity Immediate
  • Remove unused virtual machines or templates.
  • Request additional IP addresses.
Organization VDC network is running out of IP addresses Organization VDC Network

Network|Network Pool |Used (%) > 95%

Capacity Critical
  • Remove unused virtual machines or templates.
  • Request additional IP addresses.
Organization VDC storage policy is running out of storage space Organization VDC Storage Policy

Storage|Used (%) > 90%

Capacity Warning
  • Remove unused virtual machines or templates.
  • Request additional storage.
Organization VDC storage policy is running out of storage space Organization VDC Storage Policy

Storage|Used (%) > 90%

Capacity Immediate
  • Remove unused virtual machines or templates.
  • Request additional storage.
Organization VDC storage policy is running out of storage space Organization VDC Storage Policy

Storage|Used (%) > 95%

Capacity Critical
  • Remove unused virtual machines or templates.
  • Request additional storage.
vCloud External network IP Pool is running out of IP addresses vCloud External Network

General|Status = 1 AND

Network|Network Pool|Used (%) > 80%

Capacity Warning
  • Allocate additional IP addresses.
  • Create an additional vCloud External Network.
vCloud external network IP pool is running out of IP addresses vCloud External Network

General|Status = 1 AND

Network|Network Pool|Used (%) > 90%

Capacity Immediate
  • Allocate additional IP addresses.
  • Create an additional vCloud External Network.
vCloud external network IP pool is running out of IP addresses vCloud External Network

General|Status = 1 AND

Network|Network Pool|Used (%) > 95%

Capacity Critical
  • Allocate additional IP addresses.
  • Create an additional vCloud External Network.
vApp is expired vApp

Others|is_expired = 1

Availability Warning

Renew the lease of the vApp.

Organization is disabled Organization Organization is disabled Health Warning None
vApp has expired vApp vApp has expired Health Warning Renew vApp Lease
vApp as Powered Off vApp vApp has Powered Off Health Immediate None
vApp is in Suspended State vApp vApp is in Suspended State Health Warning None
vApp is in mixed state ( one or more VMs powered off) vApp vApp is in mixed state ( one or more VMs powered off) Health Warning None
Failed to create vApp vApp Failed to create vApp Health Critical None
vApp is inconsistent state vApp vApp is in in-consistent state Health Critical None
vApp waiting for input vApp vApp waiting for input Health Immediate None
vApp is in unresolved state vApp vApp is in unresolved state Health Warning None
Note: In Table 5-1, with reference to allocation models, 1=Pay-as-you-go-model, 2=Allocation Pool Model, and 3=Reservation Pool Model.

The following are informational symptoms that do not have associated alerts generated.

Table 2. Informational symptoms
Symptom Name Object Type Symptom Severity
Organization VDC is allocation pool model Organization VDC General|Allocation Model = 2 Info
Organization VDC is reservation pool model Organization VDC General|Allocation Model = 3 Info
Organization VDC is a pay-as-you-go model Organization VDC General|Allocation Model = 1 Info
vApp is in Mixed State (one or more VMs are powered off) vApp General|Status = MIXED Warning
vApp is Powered Off vApp General|Status = POWERED_OFF Immediate
vApp Powered On vApp General|Status = POWERED_ON Info
vApp is in Suspended State vApp General|Status = SUSPENDED Warning
vApp has expired vApp General|is_expired = 1 Info
vCloud virtual machine powered off vCloud Virtual Machine General|Status = POWERED_OFF Info
vCloud virtual machine powered on vCloud Virtual Machine General|Status = POWERED_ON Info
vCloud virtual machine powered suspended vCloud Virtual Machine General|Status = SUSPENDED Info