Perform these general troubleshooting steps to diagnose and correct problems with a VMware Cloud Director adapter instance.
- Test the connection to the VMware Cloud Director host system. See Configure the Management Pack for VMware Cloud Director.
- If the adapter instance cannot connect to the VMware Cloud Director host system, verify the address in the vCloud Director Host text box on the Add Adapter Instance window. If a public REST API base URL is assigned in VMware Cloud Director , you must type the public address. See Configure the Management Pack for VMware Cloud Director.
- View the collection status and state of the adapter instance object type on the Environment Overview page.
- Check the adapter and collector logs for errors. See Viewing System Log Files.