The Live! Horizon DaaS Performance dashboard provides live information to check if the requests of the users are met by the Desktop as a Service platform. This dashboard shows all the VDI Pools and RDS Farms in the platform. For every VDI Pool and RDS Farm, it shows datacenter performance and network performance. Use this dashboard to view if there are any problems in meeting the demands of the users (read: sessions).

This is the secondary dashboard for performance. It complements by the Live! Horizon Session Performance dashboard. This secondary dashboard complements it by showing which pools and farms are not performing.

Design Consideration

This dashboard shows four heat maps that are placed next to each other. The first two are for VDI and the last two are for RDS. The two VDI heatmaps form a pair and so do the RDS heat maps. They complement each other and should be used together. The location of each pod and session within those pods is identical in both the heat maps. This fixed positioning allows you to compare the problems that occur in the datacenter or network.

The size of the sessions is designed to be constant. Variable sizing creates a distraction as the focus here is not capacity. Variable sizing can potentially result in small boxes making it hard to read from a distance.

The focus of performance is on population and not a single VM. This is not a single VM troubleshooting dashboard as it focuses on infrastructure problems and not a single VM problem.

How to Use the Dashboard

Look at the two health charts at the top the dashboard.
  • Expect both to be in the green range.

Look at each heat map and see if there are any colors other than green.

  • Green indicates that the sessions are performing based on the KPI used.

  • Red indicates an early warning. Stringent thresholds are used to enable proactive attention and remediation operations. As high standards are applied, it is possible that the heat map is showing red, but there are no complaints from the affected user yet.

  • Light gray indicates that there is no session running (it has been disconnected) and the metric is not computing.

For an NOC Operator, drill down by selecting one of the sessions on the heat map.

  • The line charts show the performance counters.

  • The two VDI heat maps drive the VDI health charts, and provide relationship (context).

  • The two RDS heat maps drive the RDS health charts, and provide relationship (context).

As part of the deployment, configure auto rotate among the NOC dashboards. If you only want to show one dashboard, you can remove the vRealize Operations menu by using the URL sharing feature. This makes the overall UI clean, allowing you to focus only on the dashboard.

Points to Note

This dashboard shows both RDS and VDI. If you only have one of them, collapse the widgets you do not need and expand the ones you need.

If your operational requirements call for an early warning, you can choose the 95th percentile KPI metric.