Service providers have access to components like Provider Dashboard, Organization, Resource Pools, and Provider VDCs . They can create users and give them access to an organization. Service providers can also import the user account information that resides on another machine. To do this, the service providers must define the criteria used to import the user accounts from the source machine as an Active Directory user or an OpenLDAP user.

You can provide access to metering and billing information to a Tenant through VMware Cloud Director or by directly logging into VMware Chargeback. To provide access through VMware Cloud Director , see Configure VMware Cloud Director Tenant UI.