Cause

vRealize Operations does not collect Metadata as the Metadata is not enabled in the Management Pack for vCloud Director.

Solution

  1. In vRealize Operations, from the left menu, click Administration > Solutions, and then click Other Accounts.
  2. Click the specific vCloud Adapter instance and select Edit from the list.
  3. Under Advance Settings, change the Enable Advanced Metrics and Enable Metadata value to True.
  4. Click Save.