Perform these general troubleshooting steps to diagnose and correct problems with a VMware Cloud Director adapter instance.

  1. Test the connection to the VMware Cloud Director host system. See Add an Adapter Instance.
  2. If the adapter instance cannot connect to the VMware Cloud Director host system, verify the address in the vCloud Director Host text box on the Add Adapter Instance window. If a public REST API base URL is assigned in VMware Cloud Director , you must type the public address. See Add an Adapter Instance.
  3. View the collection status and state of the adapter instance object type on the Environment Overview page.
  4. Check the adapter and collector logs for errors. See Viewing System Log Files.