This topic tells you how to resolve common errors that arise when configuring a single sign-on partnership between PingFederate and Single Sign‑On for VMware Tanzu Application Service.
Error
Symptom
You see an error similar to the following screenshot:
Explanation
Possible explanations are as follows:
-
Connection Status is deactivated on PingFederate.
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The service provider Entity ID is misconfigured on PingFederate.
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The identity provider Single Sign-On URL is misconfigured in the Single Sign‑On plan settings.
Metadata Not Found
Symptom
You see an error similar to the following screenshot:
Explanation
The identity provider Entity ID is misconfigured in the Single Sign‑On plan settings.
