If you use custom certificates that a certificate authority signs, connecting the Site Recovery Manager sites fails if the root certificate from the certificate authority is not present on Site Recovery Manager Server.

Problem

When you try to connect Site Recovery Manager sites, the connection fails with the error Local and Remote servers are using different certificate trust methods.

Cause

You did not install the root certificate for the certificate authority that signs the Site Recovery Manager certificate on Site Recovery Manager Server.

Procedure

  1. Use the Windows Certificate Manager utility to install the root certificate for the certificate authority that you use to sign the Site Recovery Manager certificate.

    The Certificate Manager utility is at C:\Windows\System32\certmgr.msc on the Site Recovery Manager Server host.

  2. From the Windows Control Panel, run the Site Recovery Manager installer in Modify mode.
  3. At the Certificate Type Selection page of the installer, select Use a PKCS#12 certificate file and browse to the custom Site Recovery Manager certificate.
  4. Follow the prompts and click Finish to run the Site Recovery Manager installer in Modify mode.