To help identify the cause of any problems you encounter during the day-to-day running of Site Recovery Manager, you might need to collect Site Recovery Manager log files to review or send to VMware Support.

About this task

Site Recovery Manager creates several log files that contain information that can help VMware Support diagnose problems. You can use the Site Recovery Manager log collector to simplify log file collection.

The Site Recovery Manager Server and client use different log files.

The Site Recovery Manager Server log files contain information about the server configuration and messages related to server operations. The Site Recovery Manager Server log bundle also contains system information and history reports of the latest recovery plan executions.

The Site Recovery Manager client log files contain information about the client configuration and messages related to client plug-in operations. The Site Recovery Manager bundle also includes installer log files and the contents of the storage replication adapters (SRA) subdirectory of the log directory.

Log files from vCenter Server instances and ESXi Server instances that are part of your Site Recovery Manager system might also include information useful for diagnosing Site Recovery Manager problems.

The Site Recovery Manager log file collects or retrieves the files and compresses them in a zipped file that is placed in a location that you choose.

Errors that you encounter during Site Recovery Manager operations appear in error dialog boxes or appear in the Recent Tasks window. Most errors also generate an entry in a Site Recovery Manager log file. Check the recent tasks and log files for the recovery site and the protected site.