You might receive an error during the recovery process if the Site Recovery Manager solution user does not have permissions to perform an IP customization or in-guest OS callout operations.
The problem appears if the Site Recovery Manager solution user is mapped to a guest OS user that does not have access to a file in the guest OS or permissions to run commands.
- If you use Site Recovery Manager to configure the guest user mappings, ensure that the guest OS user who runs the VMware Tools service has access to a file or has permissions to run commands.
For information about how to activate or deactivate the automatic configuration of the guest user mappings, see Change Recovery Settings.
- (Optional) If you manually configure the guest user mappings, map the local Site Recovery Manager solution user on the recovery site to the guest OS user with appropriate permissions.
- Rerun the recovery plan.