You might experience difficulty when you deploy the Endpoint Compliance Check Provider in your environment. You can use a variety of procedures for diagnosing and fixing problems with your deployment.
Unified Access Gateway displays "Bad client credentials"
Bad client credentialserror.
Verify that the correct client key and client secret are in the Username and Password fields.
To generate client credentials, register your application in the appropriate OPSWAT page. For more information, see OPSWAT documentation.
Unified Access Gateway displays "DNS is not able to resolve the host https://gears.opswat.com"
Use the ping command to discover the IP address for gears.opswat.com for your region.
Then, use the IP address from the ping command to create a /etc/hosts entry for https://gears.opswat.com. Navigate to Horizon settings from the Admin UI and provide the value in Host Entries for the View edge service.
Unified Access Gateway displays "The request timed out while connecting to the host https://gears.opswat.com"
This can happen if the host entry of gears.opswat.com is configured incorrectly in UAG or https://gears.opswat.com does not accept the connect request.