Add a Certificate Authority (CA) in the Workspace ONE UEM console.


  • You must have added a user template in the CA server.
  • You must have the name of the CA Issuer. Log in to the Active Directory(AD) server and run the certutil command from the command prompt to get the CA Issuer name.
  • Specify the Username for the CA to be of type service account.


  1. Log in to the Workspace ONE UEM console and select the appropriate Organization Group.
  2. Go to All Settings and click Enterprise Integration > Certificate Authorities from the drop-down menu.
  3. Click the Certificate Authorities tab and click Add.
  4. Enter the following information for the Certificate Authority:
    Option Description
    Name A valid name for the CA
    Authority Type Microsoft ADCS
    Protocol ADCS
    Server Hostname Hostname of AD Server
    Authority Name CA Issuer Name
    Authentication Service Account
    Username User name with a service account in the form domain\username.
    Password Password for the user name
    Additional Options None
  5. Click Save.