Possible Misconfigurations / Issues

Following are some of the Errors that you may encounter along with the possible reasons —

1. Error — peer not authenticated [SSLPeerUnverifiedException], this could occur during a connection test or infrastructure retrieval
   • Possible reasons are invalid vLA server certificate, disabled Trusted Server option or a certificate that was changed after the adapter configuration.

     Figure 1. Error — Failed to connect to manager

     
     

     

     
     

2. Error — Could not execute operation ***
   • Possible reasons are —
     • VMware vRealize Orchestrator is unavailable
       • Check the state of the VMware vRealize Orchestrator server.
     • An overloaded VMware vRealize Orchestrator
       • Check the CPU and Memory utilization for the VMware vRealize Orchestrator server.
3. Error — Could not execute operation ***. Workflow not found

   • Figure 2. Error —Workflow not found

     
     

     

     
     

     Possible reasons for the error — Workflow unavailable on VMware vRealize Orchestrator
     • Check the workflow status in the vLA dashboard - https://%3Cvla_hostname%3E:8443/vla/dashboard
     • Check the workflow ID for operation in file /etc/vla/systemproperties.xml
     • Check the workflow availability on the VMware vRealize Orchestrator
     • Reinstall the VMware vRealize Orchestrator package or corred the vLA config file
4. All actions are unavailable for Virtual Host in Operations / Virtualization. The Details property field shows up the virtual host status as disconnected under the Virtual Host tab.

   • Figure 3. Virtual Host - Disconnected

     
     

     

     
     

     Possible reason — ESXi host unavailable
     • Check the ESXi host status on the VMware vCenter Server. Make it available to the VMware vCenter Server.
5. VMware vCenter Server is not displaying in the LaMa Adapter
   • Possible reason for the error — VMware vCenter Server unavailable to the vLA
     • Check the status of the VMware vCenter Server in the vLA dashboard. Make the VMware vCenter Server available to the vLA.
       • Connected / Not ready — means that the vLA is unable to fetch the inventory data from the VMware vCenter Server or the inventory data retrieval is in progress.

         Figure 4. Errors —Not ready/Configuration missing

         

       • Not Connected / Not ready — means that the vLA is unable to connect to the VMware vCenter Server.

         Figure 5. Errors —Not connected/Not ready

         

6. Error — HTTP Status Code 401

   • Figure 6.

     
     

     

     
     

     Possible reasons — The adapter was configured with the wrong credentials (username or password) or hostname. Password on the vLA Server was changed after adapter configuration.
     • Correct the password to the application server, or reset it to a known password on the vLA with the vla_user.sh command.
7. Alert —Unsupported network is configured on one of the network adapters.

   • Figure 7. Unsupported Network Alert

     
     

     

     
     

     Possible reasons — vSphere Distributed Switch Uplink is assigned as a network to VM or assigned network is related to unsupported third party switch (neither vSS nor vDS switch)
     • Re-assign networks for network adapters on VM. Assign only networks related to vSphere Standard Switch or vSphere Distributed Switch Portgroup
8. Monitoring Error in LaMa Virtualization pane —

   Figure 8. Monitoring Error

   
   

   

   
   

   
   
   
   
   Possible reason — You are using an older version of the LaMa adapter (1.3.x or older). VLA and LaMa communication protocol version mismatch occurs.
   • Update to the latest version of the LaMa adapter (1.4.0 or higher).