On Windows 7, users are unable to launch desktops from a Citrix XenDesktop farm when SSL is enabled for the Integration Broker.

Problem

If SSL is enabled for the Integration Broker, when users launch a desktop on Windows 7, sometimes the desktop does not start and displays the following error: "The connection to desktop failed with status 1030." This problem has been observed intermittently on Firefox but may also occur on other browsers.

Results

See the Citrix Knowledge Center article, Troubleshooting 1030 Error on Windows 7 Image, for more information about this problem.