The AirWatch Agent for Windows Rugged devices is pre-configured with AirWatch. Change these settings when you need the AirWatch Agent to meet certain business needs.

Navigate to Groups & Settings > All Settings > Devices & Users > Windows > Windows Rugged > Agent Settings .

Upgrade the Agent

When a new version of the AirWatch Agent releases, upgrade your devices remotely and easily. With product provisioning, devices receive the AirWatch Agent CAB file and install it based on directions. For more information, see the Product Provisioning Guide for Windows Rugged available on AirWatch Resources.

If you are using a legacy AirWatch Agent older than version 5.2.x, you must use the legacy Over-the-Air Migration method. For more information, see https://support.air-watch.com/articles/115001664548.

Device-side Scripting

The AirWatch AWScript component allows you to configure your Windows Rugged devices through device-side scripting. The script file uses a dialect of BASIC as its core scripting language and adds AirWatch specific extensions on top.

For more information on the AWscript and it's capabilities, see https://support.air-watch.com/articles/115001664528

General

Setting Description
Device ID Algorithm Set the unique device identification algorithm used on the device.
Heartbeat Interval (min) Set the time (in minutes) the agent waits before checking in with the AirWatch Console.
Data Sample Interval (min) Set the time (in minutes) the agent waits to collect data from the device.
Data Transmit Time Interval (min) Set the time (in minutes) the agent waits to send data collected from the device to the AirWatch Console.
Check-In on Condition (Event) Enable to limit the agent to check-in or beacon to the AirWatch Console only when certain conditions (Wi-Fi connection, AC Power, or NW Adapter) are met. This helps reduce bandwidth issues as devices typically meet the condition when they are stored for after hours.

Shared Devices

Setting Description
Enable Shared Device Mode Select this check box to enable shared device functionality. For more information, see the Windows Rugged Launcher Profile Overview of the VMware AirWatch Windows Rugged Platform Guide, available on AirWatch Resources.

Notifications

Setting Description
Enable Agent Installation Complete Notification Select this check box to enable or disable notifications for Agent installation completion.
Enable Product Install Status Notification Select this check box to enable or disable notifications through the Agent for product installation completion.

Location

Setting Description
Collect Location Data Enable to allow the agent to determine the device location based on a device's Wi-Fi network. When available, the agent will report the location to the AirWatch Console using the Data Transmit Interval.

Application List

Setting Description
Applications Poll Interval (min) Set the time interval (in minutes) at which the applications list for each device will refresh on the AirWatch Console.

Certificate List

Setting Description
Certificate Poll Interval (min) Set the time interval at which the certificate list for each device will refresh on the AirWatch Console.

Proxy

Setting Description
Proxy Configuration Enable to allow the configuration of a proxy settings.

Application Manager Package Scheduler

These settings are for the legacy AirWatch Agent v3.3.

Use the APPLICATION MANAGER PACKAGE SCHEDULER to define a schedule for devices with the AirWatch Agent v3.3+ to retrieve products provisioned on schedule.

Setting Description
Add Select to create schedules for provisioning products using Products (Legacy).
Application Manager Scheduler Select the hour the product begins to push to devices.
Randomization Window (min) Select the amount of time the product is pushed over. The order of devices is randomized.

Sideloading Cab

Setting Description
Request Enrollment Cab Enable to create a side loading cab to quickly enroll devices.
Platform Select the operating system for the cab file.
Enrollment User Select a user for the cab file to use during enrollment. The cab file can be used on multiple devices regardless of the user selected.
Enrollment User Password Enter the password for the user for enrolling with the cab file.
Show Characters Select to show password characters.

Power On Password

Use the Power On Password option to control system BIOS password options to secure the device from unauthorized users when they turn on the device.

Important:

Power On Password is only for Athena and requires the Power On Password CAB, which is a separate CAB component. You can perform a similar function through the AirWatch Agent by pushing down a "Passcode" profile.

To configure the Power On Password option:

  1. Navigate to Groups & Settings > All Settings > Devices & Users > Windows > Windows Rugged.
  2. Enable Power On Password and set the options, including:
    • Path to App Update – Enter the path to the AppUpdate.exe file so that this loader can check for updates, install the updates and load and run the applications it updates.
    • Intermec Reboot Exe – Enter the path to the Reboot.exe file on Intermec devices used to warm boot the device.
  3. Select Save.

Advanced Settings

Use these options to update applications on Windows Rugged devices and to reset devices.

  1. Navigate to Groups & Settings > All Settings > Devices & Users > Windows > Windows Rugged.
  2. Select Advanced and set the options, including:
    • Force Password Expiration – Forces the password to expire so that the user must change the password.
    • View Power On Password – Enables the user to see the password they enter.
  3. Select Save.