The agent-based enrollment process secures a connection between macOS devices and your AirWatch environment. Install the AirWatch Agent application to facilitate enrollment and enable real-time management and access to relevant device information.

AirWatch recommends that you download the AirWatch Agent from As soon as the Agent is installed, the device begins prompting the user for enrollment authentication.

  1. Navigate to and begin downloading the AirWatch Agent application.

  2. Open the .dmg file and follow the prompts to install the application. An AirWatch authentication window appears.


  3. Enter the credentials as required.
  4. Select Single User or Multi User to determine if the device is shared or not, if required.
  5. Follow the prompts to finish enrolling. Once the process is completed, the device immediately begins receiving all profiles assigned by the administrator.
  6. Quit the installer when ready. You may be notified at this time if your user account is not allowed or blocked because your account is blacklisted and not approved for enrollment.

For additional information, see Using the AirWatch Agent for macOS.