Mobile Content Management (MCM) provides a flexible array of services to implement. Each service has its own unique set of requirements. Before configuring MCM, it is important to review the services you want to configure, and meet their basic requirements.

Component Requirement & Description
Software and Hardware Requirements
Supported Browsers

The AirWatch Console supports the latest stable builds of the following browsers:

  • Chrome

  • Firefox

  • Safari

  • Internet Explorer 11

  • Microsoft Edge

Note:

If you use IE to access the Console, navigate to Control Panel > Settings > Internet Options > Security and ensure you have a security level or custom security level that includes the Font Download option being set to Enabled.

If you are using a browser older than those listed above, upgrade your browser to the latest available version to get the best performance from the AirWatch console. Comprehensive platform testing has been performed to ensure functionality using these browsers. The AirWatch Console may experience minor issues if you choose to run it in a non-certified browser.

App Requirements
 
 

Content Locker

Content Locker Sync

Outlook Add-In

Platform Requirements
iOS 7.2+    
Android 3.2+    

Windows 7

√*

Windows 8

Windows 10

10.9 Mavericks+    
Framework Requirements
.NET 4.0.3+ √*  
.NET 4.5+    
Mono    
Visual Studio Requirements
Visual Studio 2010 v10.0.50903 √*  
Visual C++ 2008    
Other

Link Sharing enabled

   

Microsoft Outlook 2007+ (32-bit or 64-bit)

   
*Desktop only

Role Requirements

Admin Roles Select a role that has Content, Content Device Install, and Content Device Remove enabled by default.

Grants access the content management page and control of content distribution.

For more information on creating roles, read the Roles and Added Resources Guide, available on Accessing Other Documents.

End User Roles

Enable Manage Content and grant Full Access

For more information on creating roles, read the Roles and Added Resources Guide, available on Accessing Other Documents.

Repository Requirements
AirWatch Managed Content

Configure category structure before uploading content

You cannot add subcategories to categories that have content in them. See Configure the AirWatch Managed Content Category Structure for configuration instructions.

Corporate File Server Content

Install Content Gateway

Install Content Gateway to establish a connection in instances where the AirWatch server domain cannot access a Corporate File Server. See Corporate File Server Support to review which AirWatch supported repositories require, support, or do not support Content Gateway.

For comprehensive installation instructions, read the Content Gateway Installation Guide, available on Accessing Other Documents.

Personal Content

Purchase Appropriate Bundle or Service

Not all content management packages include personal content management.

Alternative File Storage Requirements
Local File Storage

Determine Appropriate Solution for Organization

For more information on available options, see Local File Storage for AirWatch Managed Content.

Remote File Storage

Determine Appropriate Solution for Organization

For more information on available options, see Storage Options by Content Type.

Personal Content

Current availability limited to content stored in the Personal Content repository. Not all content management packages include personal content management.

Install Remote File Storage Server

If using Remote File Storage as an alternative storage option for Personal Content, follow the installation instructions outlined in the Remote File Storage Installation Guide, available on Accessing Other Documents.

Optional Security Component Requirements
Content Rendering Engine

Determine Appropriate Solution for Organization

Leverage this product to address security concerns for content shared from the Self-Service Portal.

Install Remote File Storage Server

The Content Rendering Engine requires a working instance of the Remote File Server. Installation instructions are outlined in the Remote File Storage Installation Guide, available on Accessing Other Documents.

Install Content Rendering Engine

Follow the installation instructions outlined in the Content Rendering Engine Installation Guide, available on Accessing Other Documents to configure and install this product.

Onboarding

Meet minimum app and OS requirements

  • iOS VMware Content Locker v2.4+
  • iOS 7+ device