Lifecycle Notifications enable you to deliver customized messages after specific events during the lifecycle of a device, including enrollment and unenrollment.

This optional setting can be configured by navigating to Devices > Lifecycle > Settings > Notifications and entering the following fields for the following sections.

  • Device Enrolled Successfully – Send an email notification when a device enrolls successfully.
  • Device Unenrolled – Send an email notification when a device unenrolls.
  • Device Blocked by Enrollment Restriction – Send an email notification if a device is blocked by an enrollment restriction, which can be configured by navigating to Groups & Settings > All Settings > Devices & Users > General > Enrollment and choosing the Restrictions tab.

 

Setting Description
Send Email To
  • None – Send no confirmation email upon a successful device block, enrollment, or unenrollment.
  • User – Send a confirmation email to the device user informing them of the successful device block, enrollment, or unenrollment.
    • CC – Send the same confirmation email to a single email address or multiple, comma-separated email addresses.
    • Message Template – Select the desired message template from the drop-down listing. You have the option of adding a new message template or editing an existing template by selecting the "Click here..." hyperlink that takes you to the Devices & Users > General > Message Templates settings page.
  • Administrator – Send a confirmation email to the AirWatch Administrator informing them of the successful device block, enrollment, or unenrollment.
    • To – Send the same confirmation email to a single email address or multiple, comma-separated email addresses.