You can integrate your email infrastructure in a few simple steps using the Mobile Email Management (MEM) configuration wizard. MEM can only be configured at a parent organization group and cannot be overridden at a child organization group. One MEM configuration can be associated with a single or multiple Exchange ActiveSync (EAS) profiles.


To configure the MEM deployment:

  1. Navigate to Email > Settings, and then select Configure.
  2. Select the deployment model and then select the email type. Select Next.
    •  If Proxy is the deployment model, select the Gateway Platform:
      • For Classic platform, the email types that can be selected are :
        • Exchange

        • Google Apps using Password Provisioning
        • Novell Groupwise 
        • IBM Notes. 
      • For V2 platform, the email type available is Exchange.
    • If Direct is the deployment model, then the email types that can be selected are: 
      • Exchange
      • Google App with Direct API 
      • Google App using Password Provisioning - Select With Password Retention or Without Password Retention as the Gmail Deployment Type. 

For more information on the deployment methods, see Email Deployment Types.

  1. Enter the details for the chosen deployment type:
    • For SEG deployments:

      • Enter a friendly name for this deployment.
      • Enter the SEG proxy server details.
    • For PowerShell deployments:
      • Enter a friendly name for this deployment.
      • Enter the details of the PowerShell server, authentication, and sync settings.
    • For Gmail :
      • Enter a friendly name for this deployment.
      • Enter the details of the Gmail settings, authentication, Gmail Directory APIs Integration, and SEG proxy settings.
  2. Associate a template EAS profile with the MEM deployment and select Next.
    • Create a template EAS profile for this deployment. New template profiles are not published to devices automatically. You can publish profiles to your devices from the Profiles page. 
    • Associate an existing profile to this deployment. This is mandatory if more than one MEM deployment is to be configured at a single organization group. 
  3. The MEM Config Summary page displays the configuration details. Save the settings.

  4. Once saved, you can add the advanced settings to this deployment.
    • Select the Advanced icon advancedtab corresponding to your deployment.
    • Configure the available settings for the user mailboxes as per requirement in the Mobile Email Management Advanced Configuration page.
    • Select Save.
  5. To configure multiple MEM deployments, select Add (available on the Mobile Email Management Configuration main page) and perform steps 2–7. In a SEG deployment, you may assign a particular configuration as the default using the option Set as default available under With_SEG_installer.



a. You should create mutually exclusive user groups when connecting multiple PowerShell environments to the same Exchange server.

b. Use different domains in the configuration when connecting multiple Gmail environments.

c. Consider connecting SEG and PowerShell integration to the same email environment only during migration of MEM deployments with appropriate settings. Your AirWatch representative can help you with this implementation.