Use the Device Details page to track detailed information for a single device and to access user and device management actions quickly.

Access Device Details by selecting a device friendly name from one of the available Dashboards, or by using the available search tools in the AirWatch Console.

MDM_Device_Details_iPad

The main page features several major sections.

  • Notification Badges – Displays the Compromised State, Compliance Violations, Enrollment Date, and time Last Seen for the selected device , and GPS/Location Service Availability (for Android devices only) .
  • Security – Displays security settings such as which management software is being used, passcode status, and data protections.
  • User Info – Displays basic user information including full name and email.
  • Device Info – Displays device details such as organization group, location, smart groups, serial number, UDID, asset number, power status, storage capacity, physical memory, and warranty information.
  • Profiles – Displays all profiles such as installed (active), assigned (inactive), and unmanaged (sideloaded).
  • Apps – Displays all installed apps, both automatic apps and on-demand apps.
  • Content – Displays any installed content such as user-added documents.
  • Certifications – Displays all installed certificates, including certifications near their expiration date.

Device Details Dashboard

The dashboard displays basic device information such as the device type, device model, OS version number, ownership type, device action button cluster, and Recent List indicator.

MDM_Dashboard_Device_Details

Selecting the arrow buttons in the Recent List indicator changes the selected device based on its position in the filtered List View.

Device Details Action Button Cluster

MDM_Dashboard_Device_Actions_button_cluster

Perform common device actions with the action button cluster including Query, Send [Message], Lock, and other actions accessed through the More Actions button.

Available Device Actions vary by platform, device manufacturer and model, and enrollment status, and the specific configuration of your AirWatch Console. See Device Actions by Platform for a full listing of remote actions an admin can invoke using the AirWatch Console.