From the Device Details tab, you can view the telecom related data for that specific device, including call, data, message, and roaming statistics. Select a device from the Telecom List View page to open the Device Details Telecom Tab for the particular device.
Android devices display calls, messages, data, and AW App usage details whereas iOS devices display only data. This feature is available only if there is Telecom Advanced settings.
Show Latest Usage - Advanced
AirWatch Console Server stores the telecom usage statistics and these statistics are updated on a scheduled basis. Because of this, there may be a discrepancy between a device's usage statistics that have been stored in the Console Server and those that appear on the AirWatch Console. By default, you see the data as it was reported at the time of the last scheduled update.
If you want to see the absolute latest updates, which may not yet have been processed, then you can select the Show Latest Usage option on each Device Details page. A message displays indicating that the data you now see may not be included in the calculations used for data usage limits or compliance policies.
From the Calls page you can view the call history of the last three billing cycles, in addition to the individual calls made and the duration of the calls.
From the Data page you can view the data history of the last three billing cycles, in addition to the individual data transfers made and the amount of data sent and received.
From the Message page you can view the message history of the last three billing cycles, in addition to the individual messages sent and received. The calls, data, and messages graphs show if thes plan is individual or pooled.
From the Roaming page you can view the roaming history of a particular device. If there is roaming activity for the device, the activity displays under Roaming History. This section also displays the total number of days it was roaming, the roaming carrier, and the roaming country.
AW App Usage
From the AW App Usage page you can view the AW App usage history of a particular device. Details about different AW Apps being downloaded and used can also be viewed.