AirWatch recommends that you download the AirWatch Agent from However, you can also download the AirWatch Agent for macOS devices at any time by logging into either AirWatch Console or Self-Service Portal (SSP).

Download options:

  • AirWatch Admin Console – Navigate to Groups & Settings > All Settings > Devices & Users > Apple > Apple macOS > Agent Application and select Download Agent.
  • Self-Service Portal – Log into the SSP and select Download Agent from the top action menu.

After you complete the enrollment process, the AirWatch Mac Agent .dmg file is automatically sent to the device. Open the file and select Install AirWatch Agent. Follow the prompts to complete Agent installation and activation. Once the Agent is installed, the icon MacOSX_Agentappears at the top of the display indicating it is active and no additional end-user interaction is necessary.