Device enrollment establishes the initial communication with AirWatch to enable Mobile Device Management (MDM). Windows Phone devices enroll using MDM-functionality built into the Windows OS.

Enrollment Basics

The enrollment methods for Windows Phone devices vary based on your AirWatch deployment, enterprise integrations, and device operating system. For more information, see Windows Phone Features Matrix.

Before enrolling devices, ensure that you have the required enrollment information. See Windows Phone Requirements for more information.

Simplify end-user enrollment by setting up the Windows Auto-Discovery Services (WADS) in your AirWatch environment. WADS supports an on-premises solution and cloud-based WADS. For more information on setting up WADS, see Introduction to the Windows Auto-Discovery Service.

The enrollment methods use either the native MDM functionality of the Windows operating system, the AirWatch Agent for Windows, or Azure AD integration.

AirWatch Agent for Windows Enrollment

The simplest enrollment workflow uses the AirWatch Agent for Windows to enroll devices. End users simply download the AirWatch Agent from the Windows Store and follow the prompts to enroll. For more information on Agent-based enrollment, see AirWatch Agent Enrollment for Windows Phone.

Native MDM Enrollment

AirWatch supports enrolling Windows Phone devices using the native MDM enrollment workflow. The name of the native MDM solution varies based on the version of Windows. This enrollment flow changes based on the version of Windows and if you use WADS.

For more information, see Native MDM Client Enrollment for Windows Phone.

Azure AD Integration Enrollment

Through integration with Microsoft Azure Active Directory, Windows devices can automatically enroll into AirWatch with minimal end-user interaction. Azure AD integration enrollment simplifies enrollment for both end users and admins. Azure AD integration enrollment supports two different enrollment flows: Join Azure AD and Office 365 enrollment, and adding a work account. All methods require configuring Azure AD integration with AirWatch.

Before you can enroll your devices using Azure AD integration, you must configure AirWatch and Azure AD. For more information, see Configure Azure AD Identity Services for SaaS Deployments.

To enroll through Azure AD integration workflows, see Enrollment through Azure AD Integration.