Ghost Icons are public apps that are whitelisted but are not installed on the device. For example, in the AirWatch Console you may have whitelisted ten public applications but only five are installed on the device. Users can see icon placeholders for the apps that are not installed. Users can tap the ghost icon ghost icon only and be redirected to the Play Store. Even if the Play Store has not been whitelisted in the AirWatch Console, it is temporarily whitelisted to allow the users to download the app. Once downloaded, the app appears and is ready for use. ghost icons phone