If you already have an AirWatch email profile deployed in your end user device, you can still migrate to AirWatch Inbox by publishing AirWatch Inbox profile.

Prior to publish and migrate to AirWatch Inbox profile, perform any one of the following task based on the type of email client in the device:

  • To migrate from the NitroDesk TouchDown to the AirWatch Inbox, first publish the AirWatch Inbox profile. Users then receive notifications and prompts to use AirWatch Inbox.
  • To migrate from the Native Mail Client to the AirWatch Inbox, you first need to deactivate the Native Mail Client profile and then publish the AirWatch Inbox profile.