After downloading the Email Notification Service (ENS) installer, run the installer to specify the location where the ENS should be installed. During the process of installation, you have to select the Microsoft Exchange version, notification type and enter all the required email server and proxy details.

To install the Email Notification Service on your system:

  1. Run the installer and select Next in the AirWatch Email Notification Service - InstallShield Wizard window.
      InstaWiz_WelcomeScr
  2. Accept the End User License Agreement and select Next.
      InstaWiz_EULA
  3. Select Change to choose an installation directory for the ENS installer. By default, it is C:\AirWatch\.
      InstaWiz_DestFolder
  4. Enter the certificate password that you entered earlier in the AirWatch Console to download the installer. Select Next. For information on how to download the installer, see Download the Email Notification Service
      InstaWiz_CertPwd
  5. Enter the email server details and then select Next.
      Settings Descriptions
      Email Server URL The URL of the email server.
      Domain The domain on the service account.
      Service Account Name The service account name that impersonates the users of a specified domain to receive email notifications from the Exchange.
      Password The password for the service account.

      InstaWiz_EmailSerDet

  6. Select the version of the Microsoft Exchange and Notification Type, and then select Next.
      If you choose Available notification types
      Exchange 2010
      • Default Notification
      • Sender and Subject
      Exchange 2013/O365
      • Default Notification
      • Sender and Subject
      • Preview
      Note:

      At present, if you are using Exchange 2016 as your email server then you must select Exchange 2013 as the Microsoft Exchange version.

     

      InstaWiz_EmailSerDetCont
  7. Select the Subscription Type by which the Exchange server provides notifications to ENS.
      NotificationType
    1. If Streaming Notifications is selected, select Next and proceed with Step 8.
      • AirWatch supports Streaming notification model only with Office 365 and not with on-premise Exchange servers.
    2. If Push Notification is selected, enter the ENS server details and then select Next to proceed with Step 8.
      • AirWatch supports Push notification model with on-premise Exchange 2010, Exchange 2013, Exchange 2016 as well as Office 365.

      For more information on the streaming and push notification functionality, see Notification Mechanisms.

      Settings Descriptions
      Internal
      Host Name

      The internal host name or IP address of the ENS server.

      Port Port number
      External
      Hostname

      The external host name or IP address of the ENS server. The Exchange server must reach this IP address on the specified port.

      The external host when configured forwards the requests from the Exchange server to the ENS server.

      Port Port number

     

    If the internal and the external details of the ENS server are the same, then select the External Not Applicable check box. The internal details that you have entered appears in the external fields.

      ExtNotApp

     

    In case, the external host is different then deselect the External Not Applicable check box and enter the external details.

      PushNotDetails

    The URL prefixes can be either http or https. In case of 'https' bind the AW.Mail.Notification.Service with the SSL certificate of the ENS server by using the command:

    netsh http add sslcert ipport=
                         
                         
                         
                         IP address of ENS server:443 certhash=
                         
                         
                         
                         Certificate Thumbprint of ENS server appid={448c5ce7-85b3-4a97-9d94-ba8899594bea}
                         
                         
                         
                      

If the URL prefix is http then you need not bind the AW.Mail.Notification.Service with the SSL certificate of the ENS server.

  1. If a proxy is required for communication between the ENS server and the Cloud Notification Service (CNS), select the Enable CNS Proxy check box and enter the CNS Proxy details, and then select Next.
      Settings Descriptions

      IP Address

      IP address of the CNS proxy server.
      Proxy Port The proxy port number.
      Authentication Type

      The type of authentication: Anonymous or Basic/Windows

      If you select Basic/Windows, enter the username and password or the Windows credentials, to access the server.

      User Name User name to access the server.
      Password Password to access the server.

      InstaWiz_CNSProxyConfig

  2. If a proxy is required for communication from the ENS server to the API endpoint, select the Enable API Proxy check box and enter the API Proxy details, and then select Next.
      Settings Descriptions

      IP Address

      IP address of the API proxy server.
      Proxy Port The proxy port number.
      Authentication Type

      The type of authentication: Anonymous or Basic/Windows

      If you select Basic/Windows, enter the username and password or the Windows credentials, to access the server.

      User Name User name to access the server.
      Password Password to access the server.

      InstaWiz_APIProxyConfig

  3. If an outbound proxy is required to configure the outbound traffic from ENS to the Exchange server, select Enable Exchange Proxy. Enter the Exchange Proxy details and then select Next.
      Settings Descriptions

      Hostname / IP Address

      IP address of the Exchange proxy server.
      Proxy Port The proxy port number.
      Authentication Type

      The type of authentication: Anonymous or Basic/Windows

      If you select Basic/Windows, enter the username and password or the Windows credentials to access the server.

      User Name Username to access the server.
      Password Password to access the server.

     

      ExchProxyConfig
  4. Select Install to install the service in the chosen destination folder. While the installation is in progress, the ENS Config Tool shortcut icon is automatically created on the desktop.
      InstaWiz_BegInstall
  5. Select the Select to configure multiple Exchange Servers OR multiple Service accounts check box to add multiple service account or multiple exchange details or select Finish to exit the AirWatch Email Notification Service - InstallShield Wizard.

    For information on configuring multiple service accounts or exchange servers, see Create Multiple Exchange Servers and Service Accounts.
      InstaWiz_Finish
  6. Note:

    You can change the logging level from ‘Error’ to ‘Verbose’ in the app config (AW.Mail.Notification.Service.Config) file located in your installation folder.