On-premises customers must run the Remote Management installer on a server to use Remote Management v4.1. After installation, you must configure AirWatch to communicate with the new Remote Management server.

The Remote Management installer works in two parts, the Configure portion and the Install portion. The Configure part creates an install.config file that contains the configuration settings for the different components of the Remote Management v4.1 server. The Install portion uses the install.config file to install the components onto the server. Before running the installer, you must configure the database server and the server that hosts the Remote Management components. This configuration includes setting up an Active Directory group for Remote Management.

To facilitate configuration, consider running the PowerShell scripts. For more information, see Remote Management Server Installation PowerShell Scripts.

After running the installer, you must configure AirWatch to communicate with the server. This process includes configuring the AirWatch tenant and configuring the T10 interface website.

SaaS customers do not need to install a Remote Management server.