Before you can manage classes in AirWatch, you must integrate with Apple School Manager (ASM). You must complete tasks in both the AirWatch Console and in the Apple School Manager portal. To complete integration, your organization must already be registered with Apple School Manager.

AirWatch requires the following:

  • If you are uploading CSV files to Apple School Manager, have all your files prepared.
  • When you begin configuring the DEP profile using the wizard in the AirWatch Console, keep the same browser session open. You cannot save your activity until you complete the final configuration step, so it is important to finish the entire configuration in one browser session.
  • Do not use Internet Explorer as your browser when performing any of the integration steps.