Apple uses Web services to manage license codes. The AirWatch Console accesses Apple's Web services with the service token, or sToken, you upload to the console. AirWatch retrieves your VPP content with the license data on the sToken. Keep sTokens current, and if you are not using the licenses, clear the sTokens.

Upload sTokens

You can upload an sToken at the top Customer level and below. The AirWatch system prompts you to register your sToken, so that AirWatch can detect if the sToken is used in other environments.

  1. Navigate to Groups & Settings > All Settings > Devices & Users > Apple > VPP Managed Distribution.
  2. Configure the following settings.

    Setting Description

    Enter your VPP Account ID.

    Using your VPP Account ID as the description has several advantages.

    • If you use multiple sTokens, identifies the correct account.
    • Reminds you the correct account when you renew the sToken.
    • Identifies the correct account to others in your organization who assume management of the VPP account.
    sToken Upload Select Upload to navigate to the sToken on your network.

    Select where AirWatch validates the sToken.

    This value reflects the region from where you bought content and ensures AirWatch uploads the correct versions of your purchases.

    When you sync your licenses, AirWatch pulls the correct regional version of the content.

    If AirWatch cannot find the content in the app store from the region entered, AirWatch automatically searches the iTunes App Store in the United States.

    Automatically Send Invites

    Send invitations to all the users immediately after you save the token. The invitation request users to join and register with Apple's VPP. Registration gives users access to the terms of use to participate in the program.

    Use the Message Preview option to review the invitation.

    If your environment includes VPP applications set to the Assignment Type, Auto, then AirWatch sends invitations no matter how you configure this option. This behavior facilitates quick access to applications upon enrollment.

    AirWatch automatically sends users of Apple iOS v7.0.3+ and macOS 10.9+ an invite command when you enable this option. It does not send them an email message.

    You do not have to enable this immediately. You can leave it disabled and still upload your token. Return and enable this feature to send invitations to all the enrolled devices whose users have not yet accepted to join the VPP.

    Device-Based VPP

    Disable this check box for the device-based VPP system because invitations are not necessary. If you assign a device-based VPP device to a regular VPP app (a user-based VPP app), devices still receive invitations.

    Message Template Select an email template for an email message invitation for Apple iOS devices on Apple iOS v7.0.0 through v7.0.2.
  3. Save the sToken and confirm the addition of the token.

Renew sTokens Before Expiration

Managed distribution sTokens are valid for 12 months. Renew your sTokens before they expire to avoid any disruption in your deployment. If your token expires, you cannot perform management tasks.

  • Sync new managed distribution licenses.
  • Send invitations to join the VPP.
  • Assign and pushing managed distribution applications to newly enrolled devices.
  • Revoke managed distribution licenses (the system cannot revoke licenses for books).

If a token expires, AirWatch does not revoke managed distribution licenses previously assigned to devices already enrolled with AirWatch.

  1. Navigate to the correct organization group where the sToken resides.
  2. Navigate to Groups & Settings > All Settings > Devices & Users > Apple > VPP Managed Distribution.

  3. Select Renew and browse to the renewed sToken on your network to upload it to the AirWatch Console.
  4. Save your settings.

Clear sTokens

Clear sTokens to remove them from the AirWatch Console. Clear sTokens if you never used it to distribute content or if it has expired.

  1. Go to the applicable organization group.
  2. Navigate to Groups & Settings > All Settings > Devices & Users > Apple > VPP Managed Distribution.
  3. Select Clear and follow the prompts to clear an sToken.

For an outline of the support for the managed distribution method by Apple IDs, see Managed Distribution by Apple IDs Overview.