Configure OS updates on iOS 9+ devices to ensure that end users are taking advantage of all the security and features offered on the latest OS version. Administrators can query for available updates on iOS 9+ devices and force updates on iOS 9+ DEP+Supervised devices and iOS 10.3+ Supervised devices.

Query for OS Updates (iOS 9+ devices)

  1. Navigate to Devices > List View > Select Device > More > Query > OS Update.
  2. On the Details View page, select the Summary tab and find the Device Info box to determine if an update is available for the selected device. Available OS Updates appears in the box if an update is available. If not, None indicates that there are no updates.

Schedule an OS Update (iOS 9+ DEP+Supervised devices)

  1. Navigate to Devices > List View > Select Device > More > Schedule OS Update. A message box appears.
  2. Select OK to send the command to push the OS update on the device.
  3. View the OS Update Status on the Details View page. Select Refresh as needed to update the OS Update Status and Download Percentage of the update. When the update process is complete, None appears in the Device Info box.