The Platform OEM Service is an additional app that allows AirWatch to provide extended management capabilities to Android device.

AirWatch works with each Android device manufacturer to achieve this functionality. All of these APKs are available through AirWatch Resources by request. There are a few service apps that we publish to the Google Play Store (see list below).

Here is a table of supported features and available OEM service apps:

OEM OEM Service Current Version

Supported Features

Samsung* Samsung ELM Service v3.2 See the Android OEM Specific Profile matrix and Device Restrictions matrix to see supported Samsung features.
Honeywell* Honeywell Service 2.0 Honeywell Service Supported Features
Intermec Honeywell Service 2.0 Honeywell Service Supported Features
HTC  HTC Service 1.0.3 See the Android OEM Specific Profile matrix and Device Restrictions matrix to see supported HTC features.
Huawei* Huawei Service 1.0 Huawei Integration
Lenovo Lenovo Service 1.0 Android Platform OEM (POEM) Service Features
LG* LG Service 1.0  
MSI   1.0 MSI Service Features
Zebra*   2.1 Zebra MX Service Features
Bluebird Android Platform OEM Service 3.0 Android Platform OEM (POEM) Service Features
Crosscall Android Platform OEM Service

1.0.0

3.0

Android Platform OEM (POEM) Service Features
Gen2wave Android Platform OEM Service

1.0.0

2.0

Android Platform OEM (POEM) Service Features
Janam Android Platform OEM Service 1.0.0 Android Platform OEM (POEM) Service Features
Panasonic Android Platform OEM Service

2.0

3.0

3.1

Android Platform OEM (POEM) Service Features
Sonim Android Platform OEM Service

2.0

3.0

Android Platform OEM (POEM) Service Features
Stratacache Android Platform OEM Service 1.0.0 Android Platform OEM (POEM) Service Features
Getac Android Platform OEM Service

2.0

3.0

Android Platform OEM (POEM) Service Features
Lenovo Android Platform OEM Service 3.0 Android Platform OEM (POEM) Service Features
Fairphone Android Platform OEM Service

1.0

3.0

Android Platform OEM (POEM) Service Features
Spectralink Android Platform OEM Service

1.0

3.0

Android Platform OEM (POEM) Service Features
BLU Android Platform OEM Service

2.0

3.1

Android Platform OEM (POEM) Service Features
SZ Eternity Android Platform OEM Service

2.0

3.0

Android Platform OEM (POEM) Service Features
Urovo Android Platform OEM Service 3.0 Android Platform OEM (POEM) Service Features
Caterpillar Android Platform OEM Service

Each model has different platform key:

S50c - 3.0

S40 - 3.0

S60 - 3.0

Android Platform OEM (POEM) Service Features
ELO Rugged Service 1.1.1 Silent app install
CC5000 Rugged Service 1.1.2 Silent app install
Kube Rugged Service 1.1.1 Silent app install
Mediawave Rugged Service 1.1.1 Silent app install
HP Rugged Service 1.1.1 Silent app install
Mini X Rugged Service 1.1.1 Silent app install
BQ Rugged Service 1.1.1 Silent app install
Vuzix Rugged Service 1.1.1 Silent app install
Archos Rugged Service 1.1.1 Silent app install
Xplore

Rugged Service

Android Platform OEM Service

Rugged Service - 1.1.1

OEM Service - 2.0

Silent app install

Android Platform OEM (POEM) Service Features

Sony* Sony Service 2.0.1 See the Android OEM Specific Profile matrix and Device Restrictions matrix to see supported Sony features.
*OEM Service Version Available on the Google Play Store