Create an Exchange ActiveSync profile to give Windows Desktop devices access to your Exchange ActiveSync server for email and calendar use. The settings change when you use the AirWatch Inbox as your Windows Desktop email client.

Use the following steps to create a configuration profile for the AirWatch Inbox:

  1. Navigate to Devices > Profiles > List View > Add and select Add Profile.

  2. Select Windows and choose Windows Desktop as the platform.
  3. Select User Profile.
  4. Configure the profile General settings.

    These settings determine how the profile deploys and who receives it. For more information on General settings, see Add General Profile Settings.

  5. Select the Exchange ActiveSync payload.

  6. Enter the Exchange ActiveSync Host, which is the information of your EAS server. For example: webmail.airwatchmdm.com.

    Settings Descriptions
    Use SSL Enable to send all communications through the Secure Socket Layer.
    Use S/MIME Enable to store end-user S/MIME certificates. This option is necessary for S/MIME-enabled profiles.
    Login Information
    Domain Enter the email domain.
    User Enter the email user name.
    Email Address Enter the email address. This text box is a required setting.
    Password Enter the email password.
    Payload Certificate Select the certificate for the EAS payload. See Configure a Credentials Payload for more information.
    Settings
    Require Passcode Enable to require a passcode when the AirWatch Inbox app is opens.
    Type

    Select the type of login credentials required:

    • Passcode
    • Username and Password
    Complexity

    Select the level of complexity for the passcode:

    • Simple
    • Alphanumeric
    Minimum Length Select the minimum number of characters the passcode must have.
    Allow Simple Value Enable to allow passcodes that do not meet complexity requirements.
    Minimum Number of Complex Characters

    Select the smallest number of non-alphanumeric characters allowed.

    Displayed when Complexity is set to Alphanumeric.

    Maximum Age Select the maximum number of days a passcode may be used.
    History Select the number of previous passcodes remembered. If a user changes a passcode and it matches a stored previous passcode, the passcode is not accepted.
    Auto Lock When Device Locks Enable to lock AirWatch Inbox automatically when the device locks.
    Grace Period Select the number of minutes the app remains open and unlocked before automatically locking.
    Maximum Number of Failed Attempts Select the number of incorrect passcode entry attempts allowed before the data in AirWatch Inbox is erased.
    Passcode
    Require Passcode Enable to require a passcode when the AirWatch Inbox app is opens.
    Type

    Select the type of login credentials required:

    • Passcode
    • Username and Password
    Complexity

    Select the level of complexity for the passcode:

    • Simple
    • Alphanumeric
    Minimum Length Select the minimum number of characters the passcode must have.
    Allow Simple Value Enable to allow passcodes that do not meet complexity requirements.
    Minimum Number of Complex Characters

    Select the smallest number of non-alphanumeric characters allowed.

    Displayed when Complexity is set to Alphanumeric.

    Maximum Age Select the maximum number of days a passcode may be used.
    History

    Select the number of previous passcodes remembered.

    If the end user reuses a password within the number of recorded occurrences, they cannot reuse that password.

    Auto Lock When Device Locks Enable to lock AirWatch Inbox when the device locks.
    Grace Period Select the number of minutes the app remains open and unlocked before automatically locking
    Maximum Number of Failed Attempts Select the number of incorrect passcode entry attempts allowed before the data in AirWatch Inbox is erased.
    Restrictions
    Disable Copy-Paste

    Enable to restrict the copy/paste actions in AirWatch Inbox:

    • Disable ability to long press email text and copy it to the clipboard.
    • Disable ability to copy text from outside of the email client and paste it into a mail message.
    Disable Attachments Enable to restrict end user from opening attachments inside the AirWatch Inbox app.
    Maximum Attachment Size (MB) Enter the maximum size (in MB) that a received attachment may be.
    Restrict Domains Enable to restrict the mail flow to specific domains.
    Restriction Type

    Select the type of restriction for email domains.

    Domain Name Select Add to add a domain to the whitelist or blacklist.
  7. Select Save to keep the profile in the console or Save & Publish to push the profile to the devices.