You must enable the AirWatch Console to assign redemption codes to users and devices. Select the applicable organization groups and smart groups to which to assign redemption codes.

  1. Navigate to Apps & Books > Applications > Orders or Apps & Books > Books > Orders.
  2. To enable and allocate redemption codes, locate the specific order.
  3. Select Edit Assignment from the actions menu and then select the Assignment tab.

  4. Enter the number of redemption codes that you want to place on hold in the Redemption Codes On Hold text box. Use this option to save the redemption codes for later use.
  5. Complete the other options on the Assignment tab.

    Setting Description
    Add Assignment By

    Hover over the setting to assign redemption codes to organization groups or smart groups.

    • Organization Group – Allocate redemption codes to an organization group and either select All Users to include all users in that organization group or choose Selected Users to display a list of users in the organization group. Use the Add and Remove buttons to choose the specific users to receive the application.
    • Smart Group – Allocate redemption codes to a smart group by typing the name of the group. Options display and you can select the appropriate smart group from the list. You can create a new smart group, if necessary.

      • You can apply redemption codes to organization groups and to smart groups simultaneously. However, you can only specify the users for organization groups of the Customer type.
      • You cannot specify users for smart groups. However, you can edit the smart group so that it contains the necessary users.
    • Verify the information in the following columns for each assignment rule:

      • Users – View the number of users for the order.
      • Allocated – Enter the number of licenses to allocate to the selected users. Do not exceed the total number in the order.
      • Redeemed – View the number of licenses that have already been redeemed, if any.
    Assignment Type
    • On Demand – Deploys content to a catalog or other deployment agent and lets the device user decide if and when to install the content.

      This option is the best choice for content that is not critical to the organization. Allowing users to download the content when they want helps conserve bandwidth and limits unnecessary traffic.

    • Automatic – Deploys content to a catalog or other deployment agent on a device upon enrollment. After the device enrolls, the system prompts users to install the content on their devices.

      This option is the best choice for content that is critical to your organization and its mobile users.

    You can only use On-Demand for custom B2B applications acquired using redemption codes.

    When the Assignment Type is Auto, only eligible Apple iOS 7+ devices receive the application or book automatically.

    Remove On Unenroll

    Set the removal of the application from a device when the device unenrolls from AirWatch. AirWatch enables this option by default.

    • Removing an application when a device is unenrolled does not recover the redeemed code. When installed, the application is associated to the app store account of the user.
    Prevent Application Backup Disable backing up the application data to iCloud. However, the application can still backup to iCloud.

    Make App MDM Managed if User Installed

    Apple iOS

    Assume management of applications previously installed by users on their devices, supervised and unsupervised.

    Enable this feature so that users do not have to delete the application version installed on the device. AirWatch manages the application without having to install the AirWatch Catalog version on the device.

    Use VPN

    Apple iOS

    Configure a VPN at the application level, and select the Per-App VPN Profile. Users access the application using a VPN, which helps ensure that application access and use is trusted and secure.
    Send Application Configuration

    Send application configurations to Apple iOS devices, so users do not have to configure these specified values themselves.

  6. Select Save when you finish allocating codes.

Application configurations are vendor-specific key-value pairs you can deploy with an application to preconfigure the application for users. For resources about application configurations, see Application Configuration Information.

For an outline of the support for the redemption code method, see Redemption Code Method Overview.