AirWatch displays reasons that describe the installation progression of internal applications on the Details View. The reason codes help identify the status of an installation and if there is an issue with an installation, so that you can easily track and troubleshoot application deployments.

AirWatch displays the reasons in Apps & Books > Applications > List View > Internal > Details View [for the specific application] > Devices tab .

Reason Description

Shows all devices.

Acts as the default filter on the Devices tab.

Awaiting Install on Device AirWatch sent the installation command and it has not yet prompted device users to accept the installation.

AirWatch attempted to install the application but encountered an error.

Install Command Dispatched The device communicated that it received the install command.
Install Command Ready for Device AirWatch queued the command and communicated to devices to check in but devices have not checked in yet.
Installing AirWatch is installing the application.
Managed AirWatch installed the application and now manages it.
Management Rejected The users of iOS 9+ devices rejected prompts to install applications or to enter their credentials, so AirWatch can not install the application.
MDM Removed AirWatch removed the application due to a mobile device management action performed with the console.
Pending Removal

AirWatch sent an application removal command to devices but the application has not been removed yet.

Prompting AirWatch is prompting device users to install the application.
Prompting for Login

The app store is prompting device users for their app store credentials so that they can install the application.

Prompting for Management AirWatch is prompting iOS 9+ device users to accept the Make App MDM Managed if User Installed configuration. To accept the prompt permits AirWatch to manage an application that users previously installed on their devices.

The device user rejected the prompt to install a book.


The device and AirWatch are not communicating about the installation of the application.


AirWatch pushed an application update command but the device has not communicated that the application update is complete.

User Installed AirWatch pushed a book to devices but device users had already installed it.
User Installed App AirWatch pushed an application to devices but device users already installed it.
User Rejected Device user rejected the prompt to install the application.
User Removed AirWatch still manages the application but users removed it from their devices.

Go to Reasons Display in Order of Installation Progression for workflow diagrams that depict the order codes display in the console to identify the stages of installation.