The Secure Email Gateway (SEG) targeted logging enables you to create Verbose Web Listener logs for specific users or devices. These log files help troubleshoot issues in a large environment setup. For security reasons, the targeted logging is available only on the SEG server through 'localhost/SEGConsole'.

 

To target logs for specific device or user:

  1. Log in to the SEG server and navigate to http://localhost/segconsole.
  1. Select the required query from the options EAS Device Identifier and Username in the Targeted Logging screen.
  2. If you want to add more devices or users, select Add Target.
  3. Select Start Targeted Logging to begin the process.
  4. Select Stop Targeted Logging. By default, logs are written to the Logs > EASListener folder.