AirWatch gives administrators several remote actions and options for managed devices. The AirWatch Self-Service Portal (SSP) allows employees to access similar management tools for their own use.
The AirWatch SSP provides a means for employees to use some key MDM tools without any IT involvement. If you enable it, end users can run the SSP in a Web browser and access key MDM support tools. You can also enable or disable the displays of information and the ability to perform remote actions from the SSP.
By empowering and educating device users on how to perform basic device management, and investigate and fix problems, you may reduce end user help desk tickets and support issues.
The Self-Service Portal automatically matches the browser default language. However, you can override this default setting by choosing from the Select Language drop-down on the login screen.
For information on deploying, accessing, and using the SSP, refer to the Self-Service Portal Overview.