Use AirWatch to identify those applications that failed an app scan. AirWatch lists them in blacklisted app groups. The system prevents access to applications in blacklisted app groups for security. You can deactivate a group if you know the applications are secure for use.

The system creates app groups by platform. The number of app groups the system creates depends on the vendor and the supported platforms.

Access Blacklisted App Groups

You can identify your results by the Created By column on the App Groups page. The column labels Blacklisted App Groups created by App Scan Integration as Palo Alto Networks WildFire. View your WildFire scan results.

  1. Ensure that you are in the correct organization group.
  2. Navigate to Apps & Books > Applications > Application Settings > App Groups.
  3. Use the Created By filter to sort the list by Palo Alto Networks WildFire.
  4. Select the Name to view the applications included in the App Group list. This list includes the blacklisted application and its application ID.
  5. Select Edit from the actions menu to add notes to the Description text box on the Assignment tab.
  6. Select Finish.

Deactivate Blacklisted App Groups

If the systems blacklisted an application that you need, deactivate WildFire Blacklisted App Groups. This action is the only way to revert the blacklisted status without resetting integration.

  1. Ensure that you are in the correct organization group.
  2. Navigate to Apps & Books > Applications > Application Settings > App Groups.
  3. Locate the Blacklisted App Group with the needed application.
  4. Select the drop-down icon from the actions menu and select Deactivate.

Results of Deactivation

When you deactivate these blacklisted app groups, AirWatch takes these actions.

  • AirWatch does not display them in the list when you build your compliance policy.
  • AirWatch removes the deactivated group from all compliance policies.