The App and Profile Monitor displays the current deployment status for devices during a deployment. The status combine different app and profile installation statuses into Done, Pending, or Incomplete.

Status Description
Done Devices report the Done status when the app or profile installs successfully.
Pending

Devices report the Pending Status when a an app or profile reports the following statuses.

Profiles

  • Pending Install
  • Pending Removal
  • Un-confirmed Removal
  • Confirmed Removal

Apps

  • Needs Redemption
  • Redeeming
  • Prompting
  • Installing
  • MDM Removal
  • MDM Removed
  • Unknown
  • Install Command Ready for Device
  • Awaiting Install on Device
  • Prompting for Login
  • Updating
  • Pending Release
  • Prompting for Management
  • Install Command Dispatched
  • Download in Progress
  • Command Acknowledged
Incomplete

Device report the Incomplete Status when an app or profile reports the following statuses.

Profiles

  • Pending Information

Apps

  • User Removed
  • Install Rejected
  • Install Failed
  • License Not Available
  • Rejected
  • Management Rejected
  • Download Failed
  • Criteria Missing
  • Command Failed

If you see an Incomplete status, select the number next to the status to see a Device List View of all devices reporting the status. This feature lets you drill-down to the devices with issues so you can troubleshoot your deployment.