During those infrequent cases in which profiles do not install on targeted devices, the View Devices screen enables you to see the specific reason why.

Navigate to Devices > Profiles & Resources > Profiles and select the number links to the right of the Installed Status column to open the View Devices screen.

MDM_View_Devices_Profile

If your profile is not reaching intended devices, refer to the following VMware AirWatch Knowledge Base article for some troubleshooting tips:  https://support.air-watch.com/articles/115001662268.