Inform your users about what data your company collects from their enrolled devices with a customized privacy notification. Work with your legal department to determine what message about data collection you communicate to your end users.

  1. Navigate to Groups and Settings > All Settings > Devices and Users > General > Message Templates.
  2. Select Add to create a template. If you have already created a privacy notification template, select it from the list of available templates to use or edit it.
  3. Complete the Add/Edit Message Template settings.
    Setting Description
    Name Enter a name for the notification template.
    Description Enter a description of the template you are creating.
    Category Select Enrollment.
    Type Select MDM Device Activation.
    Select Language Select the default language for your template. Use the Add button to add more default languages for a multi-language delivery.
    Default Select this check box to make this template the default message template.
    Message Type Select one or more message types: Email, SMS, or Push message.
  4. Create the notification content. The message types that you selected in the Message Type selection determine which messages appear for you to configure.
    Element Description
    Email
    Email Content Formatting Choose whether your email notification is delivered as Plain Text or HTML.
    Subject Enter the subject line for your email notification.
    Message Body

    Compose the email message to send to your users. The editing and formatting tools that appear in this text box depend on which format you chose in the Email Content Formatting selection.

    If you have enabled the Visual Privacy Notice, include the lookup value PrivacyNotificationUrl in the message body.

    SMS
    Message Body

    Compose the SMS message to send to your users.

    If you have enabled the Visual Privacy Notice, include the lookup value PrivacyNotificationUrl in your message body.

    Push
    Message Body

    Compose the Push notification to send to your users.

    If you have enabled the Visual Privacy Notice, include the lookup value PrivacyNotificationUrl in your message body.

  5. Select Save.