You can customize messages related to enrollment of a device and any future Mobile Device Management (MDM) prompts sent to a device.

While strictly optional, customized messages are often preferred over the default messages. It reduces confusion among your users because it shows a specific organization name in notifications rather than an environment URL or simply "AirWatch."

  1. Navigate to Devices > Device Settings > General > Enrollment and select the Customization tab.
  2. Select Use specific Message Template for each Platform and select a device activation message template from the drop-down for each platform. See Create Enrollment Message Templates.

  3. For iOS devices, optionally configure the following: 
    • Enter a post-enrollment landing URL for iOS devices.
    • Enter an MDM Profile message for iOS devices, which is the message displayed in the install prompt for the MDM profile upon enrollment.
  4. Select Save.