End users can run the Horizon Cloud desktops and applications to which they are entitled from the Workspace ONE portal or app.

About this task

Based on how an application or desktop has been configured in the Horizon Cloud tenant, it can be run in the Horizon Client or in a browser. For applications or desktops that are configured for the Horizon Client only, users must install the Horizon Client on their systems. For applications and desktops that are configured for both the Horizon Client and browsers, users can select the launch method.

Users can also set their default launch preference in the Preferences page in the Workspace ONE portal. This user preference overrides any default launch preference set at the administrator level.

Note:

Users cannot set a default launch preference in the Workspace ONE app.

Prerequisites

Based on how the application or desktop has been configured in the Horizon Cloud tenant, users might need to install the Horizon Client.

For supported Horizon Client versions, see the VMware Product Interoperability Matrix at http://www.vmware.com/resources/compatibility/sim/interop_matrix.php.

Procedure

  1. Log in to the Workspace ONE portal.
  2. Click Open on the desktop or application you want to use, select the launch method, and click Open.
    Note:

    Based on how the desktop or application is configured, and on your preference, you may need to install the Horizon Client on your system.