Users are unable to launch a XenApp 7.x desktop. A Resource not available error appears.

Problem

While launching a desktop from a XenApp 7.x delivery group, users get a Resource not available error.

Cause

Machine catalogs created using the Citrix Machine Creation server have power management switched on by default. This results in the machine being shut down after logging off.

Procedure

  1. Turn off the power management option for the delivery group in the Citrix XenApp 7.x server.
  2. Sync the Citrix-published resources to the VMware Identity Manager service again.