The AirWatch Mac Agent enhances your ability to monitor and control your device by providing detailed device information to AirWatch. You can configure settings specific to the AirWatch Agent and its impact on the installed device through the AirWatch Console.

To configure the Agent settings:

  1. From the AirWatch Console Dashboard, navigate to Devices > Device Settings > Apple > Apple macOS > Agent Settings.

  2. Click the Override radio button to enable setting modification, if necessary.
  3. Configure the Agent settings:

    Setting Description
    General
    Check-in Interval Enter the time interval for device check-in.
    Data Sample Interval Enter the time interval for sample data to be collected prior to transmission.
    Data Transmit Interval Enter the time interval for the device to automatically transmit data to AirWatch.
    Administrative Passcode Enter a passcode to be applied to the app that the end user must enter to access Agent settings.
    Enable Agent Uninstall Select this check box to allow un-installation from the AirWatch Agent's main menu.
    Location
    Collect Location Data

    Select this check box to enable AirWatch to collect GPS information from the device when available.

    If Collect Location Data is enabled, the end user receives a prompt to enable location services for airwatchd. The alert persists until the user enables location services.

    Password Enforcement
    Enforce Passcode Select this check box to enforce passcode policy adherence on the device.
    AirWatch Cloud Messaging
    Use AWCM Select this check box to enable AWCM communication to the AirWatch Agent and device.
    Agent Updates
    Enable Automatic Updates

    Select this check box to enable automatic updates to the AirWatch Agent when a new version is available.

    Upgrade Silently Select this check box to run silent updates without interruption. If this check box is not selected, users will receive a prompt to begin the upgrade process.
    Remote Management
    Seek Permission

    Enable Seek Permission if you want to prompt the end user to accept or decline the remote management request from the admin. When you enable this setting, more options appear.

    • Enter a Seek Permission Message that the end user will see when a remote request is sent.
    • Enter the Yes Caption message for the accept button the end user will see on the Seek Permission request.
    • Enter the No Caption message for the decline button the end user will see on the Seek Permission request.
  4. Click Save.