Consider the following requirements from the AirWatch team before deploying Chrome OS devices. Familiarizing yourself with the information available in this section helps prepare you for a successful deployment of devices.

Supported Devices

Refer the Chrome OS website for the most up-to-date list of supported devices.

Chrome Enterprise Licensing

To get started with Chrome OS device management, obtain a Chrome Enterprise license for each device you want to manage. For more information about Chrome Enterprise licensing, contact your Chrome OS device reseller or your Google sales representative.

You can view and manage your Chrome Enterprise licenses from the Google Admin Console.

You must put in a request to use Chrome OS Management through AirWatch and obtain service account details for a successful deployment.

Google Admin Console Service Account

The AirWatch Console manages Chrome OS devices through integration with the Google Admin Console. AirWatch uses a service account to authenticate your organization and sandbox it from other customers managing Chrome OS devices with AirWatch. When configuring Chrome OS device management in both your AirWatch and Google Admin console, have your service account information at hand.

To obtain a service account, send an email to The AirWatch Chrome Management Team:

  • Provide your Customer Name and Domain as set up in the Google Admin Console.

Your service account details are provided to you including your Client ID, Chrome Service Account Email, and Authentication Certificate. Use these details in the steps provided.

User Setup

AirWatch needs access to the same list of users that are present in the Google Admin Console which is facilitated through Directory Integration. For more information on Directory Integration, see Directory Service User Integration Overview.

For more information on how to sync users in the Google Admin Console, see to the Google Cloud Directory Sync documentation from Google.