Custom reports allow you to create reports on your AirWatch deployment based on your business needs. Intelligence custom reporting uses a cloud-based report storage system to gather data and create the reports.

Custom Reports Background

The custom reports feature provides faster, easier access to critical business intelligence data than normal AirWatch reports. Custom reports allows you to build reports using starter templates or directly from scratch. You can choose from a wide range of data fields including Apps, Devices, and OS Updates. These custom reports provide the latest data extracts on your AirWatch environment.

Custom reports uses a separate service to push data to a custom reports cloud service. This service captures data useful to administrators when trying to answer critical questions. Custom reports gathers an initial snapshot of your deployment and continue to capture ongoing changes.

The data collection focuses on three categories: Apps, Devices, and OS Updates. Only the most important data in each category is captured and pushed to the cloud for reporting.

Installing the Custom Reports Service

Before using the custom reports feature, you must install the Workspace ONE Intelligence Connector service (also known as ETL installer) onto a separate server in your AirWatch environment.

Custom reports use the Workspace ONE Intelligence Connector service installed from the Workspace ONE Intelligence Connector Installer. The Workspace ONE Intelligence Connector service gathers the data from your AirWatch console server and pushes it to the reports cloud service.

For more information, see Custom Reports Requirements and Install the Workspace ONE Intelligence Connector Service.

Custom Reports Wizard

The Custom Reports wizard allows you to create a customized report using a starter template or a new report from scratch. The wizard guides you through each step.

The custom reports use filters you can customize to gather data from apps and devices based on key attributes. You may include as many filters as necessary to narrow the results of the report. Each filter added uses the AND operator. You then select the value for the value and the operator for each attribute.

For more information, see Run the Custom Reports Wizard.

Manage Custom Reports

After creating a custom report, manage your reports from the Custom Reports List View. From this screen, you can run reports, schedule reports to run automatically, copy, and delete reports.

For more information, see Custom Reports Management