AirWatch provides multiple options for enrolling a device which is required before they can be managed.
This non-linear questionnaire is not intended to be comprehensive or inclusive of every enrollment option, rather to help you think about which options you may want to consider to suit your organization's needs.
Enrolling Devices at Global
The Global organization group (OG) is designed to house Customer and other types of OGs. Given the way inheritance works, if you add devices to Global and configure Global with settings intended to affect those devices, you are also affecting all the Customer OGs underneath. This undermines the benefits of multitenancy and inheritance.
For more information, see Reasons You Should Not Enroll Devices in Global.